Nacel Australasia, a provider of student exchange programs, needed a solution to reduce the volume of parent enquiries about their children's trip details and wellbeing. I was brought in to design the app interface and provide UX improvements, building on an initial concept of a basic check-in and location tracking app. To enhance the app’s value for both parents and students, I proposed adding a feed where students could share updates in more personal ways—like uploading photos or posting notes about their day. This approach not only addressed the practical need for location tracking but also encouraged richer communication, making the app more engaging and meaningful for its users.